Privacy Policy
Version 1.0 | Last Updated: May 24, 2025
Privacy Policy
Version 1.0 | Last Updated: May 24, 2025
Privacy Policy
Version 1.0 | Last Updated: May 24, 2025
1. Purpose
The purpose of this Privacy Policy is to outline the manner in which CENVIRA, ABN [689 234 928], collects, stores, uses, discloses, and manages personal information obtained in the course of our business operations, and to ensure that we do so in accordance with our obligations under the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles.
1. Purpose
The purpose of this Privacy Policy is to outline the manner in which CENVIRA, ABN [689 234 928], collects, stores, uses, discloses, and manages personal information obtained in the course of our business operations, and to ensure that we do so in accordance with our obligations under the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles.
2. Scope
This Policy applies to all personal information collected by us, whether through our website located at cenvira.com.au, via email, telephone, or any other digital or physical means of communication. It governs the treatment of personal information of clients, prospective clients, suppliers, service providers, and any individuals who choose to interact with our business or make use of our online services.
2. Scope
This Policy applies to all personal information collected by us, whether through our website located at cenvira.com.au, via email, telephone, or any other digital or physical means of communication. It governs the treatment of personal information of clients, prospective clients, suppliers, service providers, and any individuals who choose to interact with our business or make use of our online services.
3. Definitions
“Personal Information” has the same meaning as under section 6(1) of the Privacy Act 1988 , being any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.
“Sensitive Information” is a subset of personal information, including information or opinion about an individual's racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or health information, as defined under the Act.
“Website” refers to all webpages and online interfaces provided under the domain CENVIRA.COM.AU operated by us.
“You” or “Your” refers to any individual whose personal information is collected by us.
3. Definitions
“Personal Information” has the same meaning as under section 6(1) of the Privacy Act 1988 , being any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.
“Sensitive Information” is a subset of personal information, including information or opinion about an individual's racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or health information, as defined under the Act.
“Website” refers to all webpages and online interfaces provided under the domain CENVIRA.COM.AU operated by us.
“You” or “Your” refers to any individual whose personal information is collected by us.
4. Collection of Personal Information
We may collect personal information directly from you when you interact with our website, submit an enquiry, correspond with us via telephone or email, or otherwise provide information voluntarily. Information collected may include your full name, telephone number, email address, business or company name (if applicable), as well as technical and behavioural data derived from your use of the Website, such as IP address, device identifiers, browser type, and website interaction data.
4. Collection of Personal Information
We may collect personal information directly from you when you interact with our website, submit an enquiry, correspond with us via telephone or email, or otherwise provide information voluntarily. Information collected may include your full name, telephone number, email address, business or company name (if applicable), as well as technical and behavioural data derived from your use of the Website, such as IP address, device identifiers, browser type, and website interaction data.
5. Use and Purpose of Collected Information
All personal information collected is used solely for purposes which are reasonably necessary for, or directly related to, the conduct of our business operations. Such purposes may include but are not limited to responding to your enquiries or service requests; maintaining business records; issuing invoices or quotations; providing updates in relation to services; marketing and promotional communication (where consent has been given); internal quality assurance processes; compliance with legal obligations; and improving the functionality, security, and usability of our website.
5. Use and Purpose of Collected Information
All personal information collected is used solely for purposes which are reasonably necessary for, or directly related to, the conduct of our business operations. Such purposes may include but are not limited to responding to your enquiries or service requests; maintaining business records; issuing invoices or quotations; providing updates in relation to services; marketing and promotional communication (where consent has been given); internal quality assurance processes; compliance with legal obligations; and improving the functionality, security, and usability of our website.
6. Disclosure to Third Parties
We may disclose personal information to third-party service providers engaged to perform functions on our behalf, including web hosting services, cloud-based storage providers, IT support contractors, analytics services, email communication platforms, and professional advisers. Any such third parties are contractually bound to maintain the confidentiality of the personal information provided and to use it solely for the purposes of service provision, and in a manner consistent with the requirements of the Privacy Act 1988.
6. Disclosure to Third Parties
We may disclose personal information to third-party service providers engaged to perform functions on our behalf, including web hosting services, cloud-based storage providers, IT support contractors, analytics services, email communication platforms, and professional advisers. Any such third parties are contractually bound to maintain the confidentiality of the personal information provided and to use it solely for the purposes of service provision, and in a manner consistent with the requirements of the Privacy Act 1988.
7. Cross-Border Disclosure of Personal Information
In limited circumstances, your personal information may be disclosed to overseas recipients where it is necessary to perform essential business functions (such as cloud data hosting). In such cases, we shall take all reasonable steps to ensure that the foreign recipient does not breach the Australian Privacy Principles and that your information is managed in accordance with standards equivalent to those mandated by Australian privacy law.
7. Cross-Border Disclosure of Personal Information
In limited circumstances, your personal information may be disclosed to overseas recipients where it is necessary to perform essential business functions (such as cloud data hosting). In such cases, we shall take all reasonable steps to ensure that the foreign recipient does not breach the Australian Privacy Principles and that your information is managed in accordance with standards equivalent to those mandated by Australian privacy law.
8. Data Security and Storage Measures
We take reasonable steps to ensure that all personal information collected is protected from misuse, loss, unauthorised access, modification, or disclosure. Security measures implemented include password-protected systems, restricted access to data, use of secure servers, data encryption, firewalls, and secure disposal of personal records when no longer required.
However, while we implement best-practice safeguards, we cannot warrant or guarantee the absolute security of information transmitted over the internet, and you do so at your own risk. You are responsible for ensuring that your devices and internet connection are secure when interacting with our website
8. Data Security and Storage Measures
We take reasonable steps to ensure that all personal information collected is protected from misuse, loss, unauthorised access, modification, or disclosure. Security measures implemented include password-protected systems, restricted access to data, use of secure servers, data encryption, firewalls, and secure disposal of personal records when no longer required.
However, while we implement best-practice safeguards, we cannot warrant or guarantee the absolute security of information transmitted over the internet, and you do so at your own risk. You are responsible for ensuring that your devices and internet connection are secure when interacting with our website
9. Access to and Correction of Personal Information
You may request access to, or correction of, personal information held by us, by contacting us in writing using the details provided below. Upon verification of your identity, we will endeavour to respond to your request within a reasonable timeframe and in accordance with the requirements of the Privacy Act. In instances where we lawfully refuse access or correction, we will provide written reasons for the refusal.
9. Access to and Correction of Personal Information
You may request access to, or correction of, personal information held by us, by contacting us in writing using the details provided below. Upon verification of your identity, we will endeavour to respond to your request within a reasonable timeframe and in accordance with the requirements of the Privacy Act. In instances where we lawfully refuse access or correction, we will provide written reasons for the refusal.
10. Use of Cookies and Tracking Technologies
Our website may utilise cookies and similar technologies for the purpose of gathering statistical and behavioural data, enabling user functionality, and enhancing the overall user experience. Cookies may collect information such as IP address, browsing activity, and session identifiers. By continuing to use our website, you consent to the use of such technologies. You may adjust your browser settings to disable cookies, although some website functionality may be impacted as a result.
10. Use of Cookies and Tracking Technologies
Our website may utilise cookies and similar technologies for the purpose of gathering statistical and behavioural data, enabling user functionality, and enhancing the overall user experience. Cookies may collect information such as IP address, browsing activity, and session identifiers. By continuing to use our website, you consent to the use of such technologies. You may adjust your browser settings to disable cookies, although some website functionality may be impacted as a result.
11. Direct Marketing Communications
Where you have provided express or implied consent, we may use your personal information to contact you with marketing or promotional materials in relation to our services. You may opt out of receiving such communications at any time by using the “unsubscribe” functionality provided in each communication or by notifying us in writing. We will not use or disclose personal information for direct marketing purposes were prohibited under APP 7 or the Spam Act 2003.
11. Direct Marketing Communications
Where you have provided express or implied consent, we may use your personal information to contact you with marketing or promotional materials in relation to our services. You may opt out of receiving such communications at any time by using the “unsubscribe” functionality provided in each communication or by notifying us in writing. We will not use or disclose personal information for direct marketing purposes were prohibited under APP 7 or the Spam Act 2003.
12. Third-Party Websites and External Links
Our website may contain links to third-party websites that are not owned or controlled by us. We do not make any representations or warranties in relation to the privacy practices of such third parties and disclaim all liability in connection with their handling of personal information. We recommend reviewing the privacy policies of any third-party websites prior to disclosing personal information to them.
12. Third-Party Websites and External Links
Our website may contain links to third-party websites that are not owned or controlled by us. We do not make any representations or warranties in relation to the privacy practices of such third parties and disclaim all liability in connection with their handling of personal information. We recommend reviewing the privacy policies of any third-party websites prior to disclosing personal information to them.
13. Amendments and Revisions to the Policy
We reserve the right to amend or update this Privacy Policy at any time, in our sole discretion, to reflect changes in law, technological advancements, or modifications to our internal practices. The most current version will always be available on our Website, and any changes shall take effect immediately upon publication. Your continued use of our website or services constitutes your acceptance of the amended terms.
13. Amendments and Revisions to the Policy
We reserve the right to amend or update this Privacy Policy at any time, in our sole discretion, to reflect changes in law, technological advancements, or modifications to our internal practices. The most current version will always be available on our Website, and any changes shall take effect immediately upon publication. Your continued use of our website or services constitutes your acceptance of the amended terms.
14. Questions, Complaints and Contact Information
If you have any questions, concerns, or complaints regarding our privacy practices, or if you wish to request access to or correction of your personal information, you may do so by contacting us in writing at:
CENVIRA
📧 Email: info@cenvira.com.au
📞 Phone:
A postal address can be provided upon request
We will respond to all written queries and complaints within a reasonable timeframe. If you are not satisfied with our handling of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
14. Questions, Complaints and Contact Information
If you have any questions, concerns, or complaints regarding our privacy practices, or if you wish to request access to or correction of your personal information, you may do so by contacting us in writing at:
CENVIRA
📧 Email: info@cenvira.com.au
📞 Phone: 0410560007
A postal address can be provided upon request
We will respond to all written queries and complaints within a reasonable timeframe. If you are not satisfied with our handling of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
15. Data Retention
We retain personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or as required to comply with legal, regulatory, or contractual obligations. When personal information is no longer required, we take reasonable steps to securely delete or de-identify it in accordance with applicable laws.
15. Data Retention
We retain personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or as required to comply with legal, regulatory, or contractual obligations. When personal information is no longer required, we take reasonable steps to securely delete or de-identify it in accordance with applicable laws.